Sunday, February 16, 2003 1:21:27 PM IST 
 
 
 
 
 
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The data of the investors like their names, certificate and folio numbers, addresses etc., are stored in electronic form by our registrars duly appointed by us. We offer a variety of after sales services. All kinds of services are basically handled by our registrars and accordingly the investors have to write to the registrars in the first instance. We handle services at our Area Centers also, but that activity is restricted to LIC Bond Fund and Government Securities Fund, the open ended funds.
 
It is very essential to quote the Certificate Number , Folio Number and Scheme Name as they appear in the certificate in case of any complaint / correspondence.
 
For all payments like premature encashment / redemption , a proper discharge either at the back of the unit certificate or through a separate discharge form if blank discharge form is not provided at the back of the certificate duly signed by all the holders and witnessed shall be given. Submission of the unit certificate or in lieu of that a original valid proof of holding at the specified offices is a must for settlement of such payments.
 
In case of repurchases , the unused warrants including the warrant pertaining to the month in which the repurchase is preferred shall be sent along with the duly discharged certificate.
 
The performance of our registrars is closely and regularly monitored by a team of officials of the Corporate Office.
 
The investors may register their complaints with the Corporate Office , in respect of any of the listed after sales service items herein , if they do not get the required service within reasonable time from the respective registrars.
 
After sales service
 
  •   CHANGE OF ADDRESS
  •   CORRECTION/CHANGE OF NAME IN THE CERTIFICATE
  •   NON-RECEIPT OF CERTIFICATE
  •   NON-RECEIPT OF DIVIDEND/REDEMPTION/REPUTCHASE/REFUND       WARRANTS.
  •   REDEMPTION
  •   REPURCHASE
  •   STATEMENT OF ACCOUNTS
  •   REVALIDATION / CORRECTION OF WARRANTS
  •   CHANGE OF NOMINEE
  •   SPLIT OF UNIT CERTIFICATES
  •   REGISTRATION/CANCELLATION OF LIEN
  •   DEATH CLAIMS
  •   LOSS OF UNIT CERTIFICATES
  •   LOSS OF WARRANTS
  •   BANK MANDATE
  •   TRANSFER OF HOLDING
  •  
    The investors may contact any of our offices to know more information about the various aspects of the above services.
     
    Service at Area Centers :
    We undertake single window service at our Area Centers in case of LIC MF Bond Fund , Government Securities Fund and LICMF Children Fund for which complete sales and service is done by our Area Centers.
     
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